Terms of Business

1. Payment of the prescribed deposit is required in order for a booking to be confirmed.  Deposits are non-refundable.

2. Bookings of less than two weeks attract a deposit of between $100 and $350 depending upon the duration.  The balance of the tariff after deducting the deposit is payable on check-in.

3. Bookings of two to four weeks attract a deposit of one week’s tariff, this being credited to the final week of the booking.  The balance of the tariff after deducting the deposit is payable on check-in.

4. Bookings of more than four weeks attract a deposit of two week’s tariff, this being credited to the final week of  the booking.  Four weeks’ tariff is payable on check-in and at the expiration of each period of four weeks thereafter (as applicable).  The tariff for the final two weeks of the booking comprises the tariff for that period less the amount of the deposit paid.

5. Canberra Short Term & Holiday Accommodation contracts with the client to guarantee that, on confirmation of the booking, accommodation of the class booked will be exclusively available to the client for a fixed period comprising the full duration of the booking.  Availability of the accommodation is not guaranteed beyond the scheduled departure date.

6. The client contracts with Canberra Short Term and Holiday Accommodation, upon checking in, to pay the tariff for the full duration of the booking upon the terms stated in paragraphs 2 to 4 above, except that where a confirmed booking is terminated early the obligation to pay the tariff shall be:

            6.1 in the case of bookings of 14 nights or less, the tariff for the full period;

            6.2 in the case of bookings for a period of more than fourteen nights, the tariff for the number of nights actually stayed plus fourteen nights, at the rate quoted at the time of booking,

but limited in each case to the total amount of tariff which would have been payable under the original booking.

7. Where a booking is terminated early Canberra Short Term and Holiday Accommodation  contracts with the client to use its best endeavours to re-let the subject accommodation and, where tariff has been paid in accordance with paragraphs 6.1 and 6.2, to repay to the client any recoveries at the rate of tariff of the client’s original booking.

8.  Where a client decides not to proceed with the booking and fails to provide reasonable notification to Canberra Short Term & Holiday Accommodation that the booking is no longer required, in addition to forfeiture of the deposit as specified in para 1 above, a charge of one night’s accommodation at the maximum rate for a unit of the class booked shall be payable.

9.  Management reserves the right at its absolute discretion to decline or cancel bookings where it considers such action to be appropriate.

ALL UNITS ARE NON-SMOKING  (Charges will be incurred for breaches)