Terms of Business
- Payment of the prescribed deposit is required in order for a booking to
be confirmed. Deposits are non-refundable.
- Bookings of less than two weeks attract a deposit of between $100 and
$350 depending upon the duration and season. The balance of the tariff
after deducting the deposit is payable the day before occupancy.
- Bookings of two to four weeks attract a deposit of one week's tariff,
this being credited to the final week of the booking. The balance of the
tariff after deducting the deposit is payable the day before occupancy.
- Bookings of more than four weeks attract a deposit of two week's tariff,
this being credited to the final two week of the booking. Four weeks'
tariff is payable the day before occupancy and at the expiration of each period of four
weeks thereafter (as applicable). The tariff for the final two weeks of the
booking comprises the tariff for that period less the amount of the deposit
paid.
- Canberra Short Term & Holiday Accommodation is not a hotel/motel operator.
The company offers fixed term rentals of furnished and equipped residential accommodation and
contracts with the client to guarantee that, on confirmation of the booking,
accommodation of the class booked will be exclusively available to the
client for a fixed period comprising the full duration of the booking.
Availability of the accommodation is not guaranteed beyond the scheduled
departure date.
- The client contracts with Canberra Short Term and Holiday Accommodation,
upon checking in, to pay the tariff for the booking
upon the terms stated in paragraphs 2 to 4 above, and unless otherwise
arranged the amount so determined will be debited from the client's credit card upon occupancy.
- You understand that the agreed rate is for a stay of a specified period. If you shorten your stay
a higher tariff will apply and will be backdated to the date you check in. This higher tariff will be
based on tariffs taken in similar units for that period. The deposit will not be refunded or credited
to your stay.
- Where a client decides not to proceed with a booking and fails to
provide reasonable advance notice to Canberra Short Term & Holiday
Accommodation that the booking is no longer required, in addition to
forfeiture of the deposit as specified in para 1 above, a charge of one
night's accommodation at the maximum rate for a unit of the class booked
shall be payable and debited to the credit card supplied.
- Unless alternative arrangements have been made with management
checkout time is 10.00am. A charge of $15 per 10 minutes will be
incurred for late check out.
- Where payment is made by cash, a valid credit card swipe covering the tariff for the full duration of the
booking is required unless otherwise arranged with management.
- Where a client wishes to pay by cash and does not have a credit card, a minimum $200 cash security deposit is required to
be lodged with management. This will be returned to the client on departure subject to any deductions for loss, damage,
late checkout etc.
- Management reserves the right at its absolute discretion to decline or
cancel bookings where it considers such action to be appropriate.
- All accommodation offerings are strictly non-smoking and breaches will
incur a minumum defoulment charge of $250.00.
- If the property is not left in the same condition as when occupancy
commenced additional cleaning charges at a a minimum rate of $200 shall be incurred and debited to your
credit card.
- If the client leaves the unit unsecured and items are damaged or stolen the client
agrees to replace the items or compensate Canberra Short Term and Holiday Accommodation for these items.
- If access to the unit is required, management shall endeavour to provide the client
with adequate notice.
- Management reserves the right to enter apartments and turn off airconditioning/heating
when it is obvious that the occupant has departed the premises and these appliances are operating.
- Upon occupancy the client will be deemed to have accepted the conditions of occupancy as
outlined in the above paragraphs.
- Units are spotlessly clean and supplied with fresh bed linen on arrival along with spare sets of
each to allow clients to launder these items themselves. Apartments are thoroughly serviced on
departure but not during stay unless requested. A charge of $65 per requested service applies.
- For stays of two weeks or longer in one and two bedroom apartments/duplexes/cottages the
client is responsible for the cost of electricity.
- For stays of two weeks or more you may like to use the electricity beyond our allowance which is $20 per
week for a standard or larger unit. In these circumstances the charges we incur for the additional use will be
processed your credit card when we receive the bill. Electricity readings will be provided.
- No refunds are payable by Canberra Short Term & Holiday Accommodation but in some circumstances we may be able to issue you with a credit. Any credits will be at the discretion of the manager.
If you proceed with your booking you agree to abide by these Terms and Conditions.
