Terms of Business
- Payment of the prescribed deposit is required in order for a booking to be confirmed. Deposits are non-refundable.
- Bookings of less than two weeks attract a deposit of between $100 and $350 depending upon the duration and season. The balance of the tariff after deducting the deposit is payable on check-in.
- Bookings of two to four weeks attract a deposit of one week's tariff, this being credited to the final week of the booking. The balance of the tariff after deducting the deposit is payable on check-in.
- Bookings of more than four weeks attract a deposit of two week's tariff, this being credited to the final two week of the booking. Four weeks' tariff is payable on check-in and at the expiration of each period of four weeks thereafter (as applicable). The tariff for the final two weeks of the booking comprises the tariff for that period less the amount of the deposit paid.
- Canberra Short Term & Holiday Accommodation is not a hotel/motel operator. The company offers fixed term rentals of furnished and equipped residential accommodation and contracts with the client to guarantee that, on confirmation of the booking, accommodation of the class booked will be exclusively available to the client for a fixed period comprising the full duration of the booking. Availability of the accommodation is not guaranteed beyond the scheduled departure date.
- The client contracts with Canberra Short Term and Holiday Accommodation, upon checking in, to pay the tariff for the booking upon the terms stated in paragraphs 2 to 4 above, and unless otherwise arranged the amount so determined will be debited from the client's credit card upon occupancy.
- Where a booking is terminated early Canberra Short Term and Holiday Accommodation contracts with the client to use its best endeavours to re-let the subject accommodation and, where tariff has been paid to repay to the client any recoveries at the rate of tariff of the client's original booking.
- Where a client decides not to proceed with a booking and fails to provide reasonable advance notice to Canberra Short Term & Holiday Accommodation that the booking is no longer required, in addition to forfeiture of the deposit as specified in para 1 above, a charge of one night's accommodation at the maximum rate for a unit of the class booked shall be payable and debited to the credit card supplied.
- Unless alternative arrangements have been made with management checkout time is 10.00am. A charge of $15 per 10 minutes will be incurred for late check out.
- Where payment is made by cash, a valid credit card swipe covering the tariff for the full duration of the booking is required unless otherwise arranged with management.
- Where a client wishes to pay by cash and does not have a credit card, a minimum $200 cash security deposit is required to be lodged with management. This will be returned to the client on departure subject to any deductions for loss, damage, late checkout etc.
- Management reserves the right at its absolute discretion to decline or cancel bookings where it considers such action to be appropriate.
- All accommodation offerings are strictly non-smoking and breaches will incur a minumum defoulment charge of $250.00.
- If the property is not left in the same condition as when occupancy commenced additional cleaning charges shall be incurred and debited to your credit card.
- If the client leaves the unit unsecured and items are damaged or stolen the client agrees to replace the items or compensate Canberra Short Term and Holiday Accommodation for these items.
- If access to the unit is required, management shall endeavour to provide the client with adequate notice.
- Management reserves the right to enter apartments and turn off airconditioning/heating when the occupant has departed the premises and these appliances are operating.
- Upon occupancy the client will be deemed to have accepted the conditions of occupancy as outlined in the above paragraphs.
- Units are spotlessly clean and supplied with fresh bed linen on arrival along with spare sets of each to allow clients to launder these items themselves. Apartments are thoroughly serviced on departure but not during stay unless requested. A charge of $40 per requested service applies.
- For stays of three weeks or longer in one and two bedroom apartments/duplexes the client is responsible for the cost of electricity.
